What Are The Benefits of Alternative Dispute Resolution?
- The benefits of Alternative Dispute Resolution (ADR) are that it allows for the exploration of perspectives, an exchange of dialogue and a better understanding between the parties. Informal resolutions and mediations enhance community policing by improving the relationship between members of the community and police officers one complaint at a time. In addition, a successful resolution can have a positive impact on the participants’ family, friends and the community as a whole.
- ADR can provide a powerful learning opportunity for both a complainant and a police officer, with lasting benefits.
- Traditional police investigations are not geared towards addressing goals such as conciliation and restoring relations. ADR gives the parties involved a sense of empowerment in that they control the process and together arrive at a positive resolution to the complaint.
- Civilian oversight of police complaints ensures that both a complainant and police receive a fair and balanced adjudication of a complaint. Research has shown that ADR processes are highly satisfactory to all parties involved.