The public is advised that the Office of Police Complaint Commissioner continues to fully operate during the COVID-19 Pandemic and related government actions. While we are unable to offer in-person meetings, in order to protect the health and safety of all parties, we have TEMPORARILY restricted access to 947 Fort Street, Victoria, members of the public seeking information and/or making municipal complaints can do so in the following ways:
Online through OPCC website (“Make a Complaint” below)
Telephone: 250-356-7458
Toll Free: 1-877-909-8707

Thank you for understanding. We will be closely monitoring this situation and will reassess these measures as needed.

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Educational Outreach

The Office of the Police Complaint Commissioner’s community outreach program was created to raise awareness of the police complaint process. The OPCC delivers a number of educational presentations each year to special interest groups, academic institutions, and other organizations. The OPCC will continue to create and maintain relationships with organizations with an interest in the police complaints process and policing agencies to strengthen public and police confidence in our office and our role in providing impartial civilian oversight of complaints involving municipal police.

Send us a request for outreach and education presentation, and we will make every effort to create an opportunity in your area. Please direct your request to Outreach at