The Office of the Police Complaint Commissioner (OPCC) is a civilian, independent office of the Legislature which oversees and monitors complaints and investigations involving municipal police in British Columbia and is responsible for the administration of discipline and proceedings under the Police Act.
The OPCC performs a gatekeeping function by determining the admissibility of complaints received from the public, initiating investigations and, when appropriate, referring matters for adjudicative review. The OPCC ensures that investigations by police agencies under the Police Act are thorough and professional and are undertaken with impartiality and fairness to all parties involved. The OPCC maintains records of all police complaints and Police Act investigations involving municipal police officers and the investigation outcomes. The office compiles statistical information and reports regularly to the public about these complaints and investigations. The Police Complaint Commissioner (the Commissioner) is responsible for advising, informing and assisting all parties involved in the complaint process; this includes complainants, police officers, Discipline Authorities, police boards and adjudicators appointed under the Police Act.
The Office of the Police Complaint Commissioner promotes accountable policing within our communities and enhances public confidence in law enforcement through impartial, transparent civilian oversight.
To engage in effective civilian oversight that provides accountability and builds public confidence in policing.
Integrity – We act fairly and honestly in our oversight of the complaint process involving municipal police in British Columbia while ensuring a principled and just approach in arriving at decisions.
Independence – As an independent office of the Legislature, we serve the public objectively, impartially and free from any improper influence or interference.
Excellence – We are committed to excellence in our work while promoting courage and perseverance in our staff. We recognize that it is outstanding and dedicated people, working as a team, who make our mission and values a reality.