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Do you have a complaint about the police in British Columbia?
Do you have a complaint about the police in British Columbia?
The Office of the Police Complaint Commissioner promotes accountable policing within our communities through impartial, transparent civilian oversight. We are here to inform, advise, and assist anyone involved in the municipal police complaints process.
Territorial Acknowledgement
Our office is located on the unceded traditional lands of the Lək̓ʷəŋən (Lekwungen) People and ancestors and our work extends across the homelands of the Indigenous peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work.
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What's New?
Message from the Office of the Police Complaint Commissioner
Welcome to the Office of the Police Complaint Commissioner for British Columbia. As part of our mandate to provide independent oversight of police conduct, we seek to be accessible to all British Columbians.
Policing in Canada finds its foundation on a bedrock of public trust. Maintaining that trust is achieved in large measure by ensuring the police conduct themselves in a manner reflective of the values and expectations of the diverse communities they serve. We at the OPCC strive to listen closely to the voices of all British Columbians so that we may best serve the public interest in furtherance of accountable, transparent and compassionate policing.
This website is one place to learn about our office and the work we do therefore we look forward to hearing from British Columbians. Please contact us at: info@opcc.bc.ca if you have comments or feedback.
Integrity Independence Fairness
OPCC Complaints
The Office of Police Complaints Commissioner has jurisdiction over municipal police officers in British Columbia.
If you wish to make a complaint involving other types of law enforcement officers, including provincial compliance and enforcement officers, RCMP, or municipal by-law officers, the OPCC will assist you with contacting the responsible government or oversight agency or by receiving and forwarding your complaint to those agencies on your behalf.
Latest News
June 2, 2025
Victoria – Adjudicator Wally Oppal, K.C., is expected to hear submissions on disciplinary or corrective measures in relation to his finding that Constable Ron Kirkwood (now Sergeant) committed misconduct when he fired ARWEN rounds that led to the 2019 death of Lisa Rauch. It is also expected that the adjudicator will make recommendations concerning any changes to policies or practices.
View Release (.pdf)
May 23, 2025
VICTORIA –Adjudicator Wally Oppal, K.C., has determined that a Victoria police officer committed misconduct when he fired ARWEN rounds that led to the death of Lisa Rauch. He also determined that the manner and extent to which Constable Ron Kirkwood (now Sergeant) completed his notes of the event did not amount to misconduct.
View Release (.pdf)
May 16, 2025
Victoria – The Public Hearing into the circumstances involving Sergeant Ron Kirkwood of the Victoria Police Department following the death of Ms. Lisa Rauch in 2019 will now reconvene on Friday May 23, 2025, instead of May 26, 2025. It is expected that retired B.C. Justice Wally Oppal, K.C., Adjudicator for this Public Hearing, will deliver his ruling. The hearing is scheduled to take place at 10:00 am - 947 Fort St., Victoria, BC, second floor.
View Release (.pdf)
Resources
Do you have a complaint about the police in BC? How can the OPCC assist you? ...Read More.
The benefits of Complaint Resolution (CR) are that it allows for the exploration of perspectives, an exchange of dialogue and a better understanding between the parties ...Read More.
...Read More.