The public is advised that the Office of Police Complaint Commissioner continues to fully operate during the COVID-19 Pandemic and related government actions. While we are unable to offer in-person meetings, in order to protect the health and safety of all parties, we have TEMPORARILY restricted access to 947 Fort Street, Victoria, members of the public seeking information and/or making municipal complaints can do so in the following ways:

Online through OPCC website (“Make a Complaint” below)

Email: | Phone: 1 (250) 356-7458 | Toll Free: 1 (877) 999-8707

Thank you for understanding. We will be closely monitoring this situation and will reassess these measures as needed.


The Office of Police Complaints Commissioner has jurisdiction over municipal police officers in British Columbia. During the provincial State of Emergency the OPCC will be facilitating public access to complaint processes involving other types of law enforcement officers.

If you wish to make a complaint involving other types of law enforcement officers, including the provincial compliance and enforcement officers, RCMP, or municipal by-law officers, the OPCC will assist you with contacting the responsible government or oversight agency or by receiving and forwarding your complaint to those agencies on your behalf.

Make a complaint about the RCMP here

Integrity Independence Excellence

The Office of the Police Complaint Commissioner promotes accountable policing within our communities and enhances public confidence in law enforcement through impartial, transparent civilian oversight.


Welcome to the Office of the Police Complaint Commissioner for British Columbia. As part of our mandate to provide independent oversight of police conduct, we seek to be accessible to all British Columbians.

Policing in Canada finds its foundation on a bedrock of public trust.  Maintaining that trust is achieved in large measure by ensuring the police conduct themselves in a manner reflective of the values and expectations of the diverse communities they serve.  We at the OPCC strive to listen closely to the voices of all British Columbians so that we may best serve the public interest in furtherance of accountable, transparent and compassionate policing.

This website is one place to learn about our office and the work we do therefore we look forward to hearing from British Columbians.  Please contact us at: if you have comments or feedback. 


Clayton Pecknold
Police Complaint Commissioner

Latest News

June 30, 2022

Victoria - The Office of the Police Complaint Commissioner (OPCC) has ordered a review by a retired judge into the findings of a Discipline Proceeding relating to allegations of Discreditable Conduct against a police officer with the Combined Forces Special Enforcement Unit of British Columbia (CFSEU-BC).
View Release (.pdf)

June 13, 2022

Victoria - The Police Complaint Commissioner has initiated an investigation pursuant to the BC Police Act into the conduct of 19 police officers from the Abbotsford Police Department, Vancouver Police Department, New Westminster Police Department, Delta Police Department, Surrey Police Service, Saanich Police Department, Metro Vancouver Transit Police and Victoria Police Department.
View Release (.pdf)

June 7, 2022

Victoria – The Police Complaint Commissioner has completed his review of the disciplinary decision which resulted in discipline of two VPD officers for committing misconduct following the arrest and handcuffing of an Indigenous man and his granddaughter at a Bank of Montreal in Vancouver, BC, on December 20, 2019. The Commissioner confirms the outcome issued by retired Provincial Court Judge, Mr. Brian Neal, Q.C..
View Release (.pdf)

View all news

Did you know?

Please see a snapshot of our statistics from April 1, 2020 to March 31, 2021

583 51%

62 6%

448 39%

46 4%

Number of Complaints Received
Number of Investigations Ordered
Number of Reportable Injuries
Number of Complaint Resolutions