ADVISORY RE COVID-19

The public is advised that the Office of Police Complaint Commissioner continues to fully operate during the COVID-19 Pandemic and related government actions. While we are unable to offer in-person meetings, in order to protect the health and safety of all parties, we have TEMPORARILY restricted access to 947 Fort Street, Victoria, members of the public seeking information and/or making municipal complaints can do so in the following ways:

Online through OPCC website (“Make a Complaint” below)

Email: info@opcc.bc.ca | Phone: 1 (250) 356-7458 | Toll Free: 1 (877) 999-8707

Thank you for understanding. We will be closely monitoring this situation and will reassess these measures as needed.

OPCC COMPLAINTS

The Office of Police Complaints Commissioner has jurisdiction over municipal police officers in British Columbia. During the provincial State of Emergency the OPCC will be facilitating public access to complaint processes involving other types of law enforcement officers.

If you wish to make a complaint involving other types of law enforcement officers, including the provincial compliance and enforcement officers, RCMP, or municipal by-law officers, the OPCC will assist you with contacting the responsible government or oversight agency or by receiving and forwarding your complaint to those agencies on your behalf.

Make a complaint about the RCMP here

Integrity Independence Excellence

The Office of the Police Complaint Commissioner promotes accountable policing within our communities and enhances public confidence in law enforcement through impartial, transparent civilian oversight.

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Homepage

Welcome to the Office of the Police Complaint Commissioner for British Columbia. As part of our mandate to provide independent oversight of police conduct, we seek to be accessible to all British Columbians.

Policing in Canada finds its foundation on a bedrock of public trust.  Maintaining that trust is achieved in large measure by ensuring the police conduct themselves in a manner reflective of the values and expectations of the diverse communities they serve.  We at the OPCC strive to listen closely to the voices of all British Columbians so that we may best serve the public interest in furtherance of accountable, transparent and compassionate policing.

This website is one place to learn about our office and the work we do therefore we look forward to hearing from British Columbians.  Please contact us at: info@opcc.bc.ca if you have comments or feedback. 

Sincerely,

Clayton Pecknold
Police Complaint Commissioner

Latest News

June 30, 2020

As a result of a complaint filed from a member of the public, the Office of the Police Complaint Commissioner (OPCC) has initiated an external investigation into allegations of misconduct related to the Delta Police Department’s handling of a case involving the spouse of the department’s Chief Constable.
View Release (.pdf)


June 23, 2020

The Office of the Police Complaint Commissioner (OPCC) has ordered a review of an Abbotsford Police Department decision regarding the misconduct of an officer accused of intimate partner violence.
View Release (.pdf)


June 1, 2020

The Office of the Police Complaint Commissioner (OPCC) has ordered a review into the findings of a discipline proceeding relating to an allegation of discreditable conduct against a Vancouver police officer.
View Release (.pdf)


View all news

Did you know?

Please see a snapshot of our statistics from April 1, 2018 to March 31, 2019

487 47%

79 8%

403 39%

68 6%

Number of Complaints Received
Number of Investigations Ordered
Number of Reportable Injuries
Number of Complaint Resolutions

Contact

Address

5th Floor, 947 Fort Street
PO Box 9895, Stn Prov Govt.
Victoria, British Columbia
V8W 9T8


250.356.7458
1.877.999.8707
info@opcc.bc.ca

View Location

Useful Links

To review the legislation that governs the OPCC, you can access the BC Police Act through the following link:
BC Police Act.

To learn more about how to file a complaint against the RCMP, you can check out the website for the CRCC.

To learn more about the Canadian Association for Civilian Oversight of Law Enforcement, visit their website.
CACOLE

Resources

Complaint Resolution Brochure

The benefits of Complaint Resolution (CR) are that it allows for the exploration of perspectives, an exchange of dialogue and a better understanding between the parties ...Read More.

Let Us Help You Brochure

A step-by-step guide to the municipal police complaints process ...Read More.

Canadian Police Oversight Agencies

...Read More.