The public is advised that the Office of Police Complaint Commissioner continues to fully operate during the COVID-19 Pandemic and related government actions. While we are unable to offer in-person meetings, in order to protect the health and safety of all parties, we have TEMPORARILY restricted access to 947 Fort Street, Victoria, members of the public seeking information and/or making municipal complaints can do so in the following ways:
Online through OPCC website (“Make a Complaint” below)
Telephone: 250-356-7458
Toll Free: 1-877-909-8707

Thank you for understanding. We will be closely monitoring this situation and will reassess these measures as needed.

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Annual Report

The Office of the Police Complaint Commissioner is mandated under the Police Act to publish and release an annual report each year. The annual report provides information about the work of the OPCC and the complaint process, discussion of our public education and outreach activities and discloses any recommendations the OPCC made to police boards and/or government. We also release statistical information about complaint trends and provide summaries of all allegations that were substantiated.

Since 2012, the annual report has been completed on a fiscal year basis. This means that the report captures the work of the OPCC and statistical information from April 1st, to March 31st in any given year.