Submit Online Complaint

  • On the on-line complaint form, the * indicates this information is required in order to process your complaint. Please be as precise as possible.
  • Please provide at least one form of contact.
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  • What is your complaint about?

    Describe in detail what specifically caused you to make a complaint. Consider the following:

    • What did the officer(s) do, say or did not do that has caused you to make this complaint?
    • Based on your complaint, what do you think the officer(s) should have done or said?
    • Describe any injury or damage as a result of what the officer(s) did or didn't do.
    • Identify any evidence of the incident(s) you have (e.g. photo, audio, video, medical records).
    • If this happened to someone else and you are a witness to the incident, please include the name and contact information of the person this happened to (if known).

    A complaint must be made within the 12-month period beginning on the date of the conduct giving rise to the complaint. The Police Complaint Commissioner may extend the time limit for making a complaint if the Police Complaint Commissioner considers that there are good reasons for doing so and it is not contrary to the public interest.

  • Complaint Resolution

    The main goal of Complaint Resolution is to provide complainants and police officers an opportunity to engage in a process where they can share their perspectives and find common ground with the aim of coming to a resolution agreement between both parties.


  • Declaration:

    I certify that the information provided is true. I understand the information on this form will be provided to the Chief Constable, in care of their professional standards unit or the department's Police Board, and that this complaint may be investigated by the Professional Standards Unit of the department I am complaining about with oversight provided by the Office of the Police Complaint Commissioner.

  • Freedom of Information and Protection of Privacy - The personal information that you have provided on this complaint form is collected by the OPCC under the Police Act. The information will be used to investigate your complaint. The OPCC is required to adhere to the Freedom of Information and Protection of Privacy Act (FOIPPA). If you have any questions about privacy protection, please contact the Office of the Information and Privacy Commissioner for B.C. at (250) 387-5629, info@oipc.bc.ca or visit their website at, https://www.oipc.bc.ca

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